Video Branch

Video Conversations for Face-to-Face Banking Anytime, Anywhere

Tired of long wait times on phone banking? Video Branch lets you speak directly with your Branch Manager, Relationship Manager, or a Video Branch Executive whenever you need personalized banking support. Skip the phone queues and connect face-to-face with your bank — no matter where you are in the world.

Video Branch is an exclusive service for IndusInd Bank customers who want banking with a human touch. The app makes it easy to schedule and conduct secure video consultations for all your banking questions and service requests. Whether you need account guidance, transaction help, or personalized financial advice, you can connect instantly from your Android device.

Handle a full range of banking transactions through video conversations, including opening Fixed Deposits or Recurring Deposits, transferring funds via NEFT or RTGS, and accessing all services available through phone banking. Non-Resident Indians benefit especially from this service — stay connected to personalized banking support even when you're far from your home branch.

The app is built for convenience and security, giving you bank-grade protection for every video session. Your consultations remain private and encrypted, so you can discuss sensitive financial matters with confidence. Schedule a call on your timeline, avoid the frustration of hold times, and get answers directly from banking professionals who know your account.

Video Branch brings your bank branch to you — download the app today and experience personalized banking service whenever and wherever you need it. This is how modern banking should work.